We expose the honesty gaps in the diamond And jewelry industry
Ada came in one morning somewhat distraught, asking me to price out a new setting for her diamond. I asked her what she had in mind and she asked to see samples. I told her we do not necessarily carry lots of inventory but we can order or make a ring according to her specifications. Ada said she did not know but had to remount her diamond because it fell out of her ring that morning and that this was the 2nd time so she wanted to change the ring to make sure it did not happen again.
A Simple Inspection Would Have Prevented It
I asked to look at her ring and told her that the prongs tips had broken off which is why her diamond fell out. The prongs should have been checked periodically so this situation would not have happened. She was extremely fortunate that she found her diamond on the carpet in her house. I also told her that we can just change the head (prongs) and then remount her diamond. I also told her that if we remounted it in platinum it would be more secure that white gold in the long run and that changing just the head will cost a lot less than buying a new setting. She was very glad to hear that her concerns will be taken care of and it also saves her money.
When it was finished and she picked it up she was really pleased that we had mounted it higher which made it look more elegant. It was a 1 ¾ ct so it really stood out. She was really happy the way that it turned out especially now that it looked band new. Ada was so relieved and appreciative that she brought us a delicious okazuya lunch. Score!
“Visions of Beauty” is a video blog featuring customer directed custom designs ranging from the sublime to definitely ornate. It could be modern, vintage, classical, free form or anything else one desires. Customers bring to the table, pictures, sketches or ideas of what they want. With a good understanding of what they desire computer renderings are done for them to see if we understand their wishes. If the renderings are not right in their perceptions adjustments are made until they are satisfied. A wax model is then produced from the renderings which then show the exact size, height and width the ring will end up to be. If the wax is accepted then it is used to make the casting from which it is then finished and the diamonds are set. These are videos of the finished product. Each ring is exquisitely crafted to express the personality of the owner in creating their dream ring. Consider making yours today!
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Honolulu, Hawaii 96816
Phone: (808) 739-0009
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