We expose the honesty gaps in the diamond And jewelry industry
In 1988, my bench jeweler at that time, broke his left side ring finger on his wedding day. He was carrying lots of gifts up their stairs and missed a step. Down he and the gifts went and somewhere in there, he bent is finger and broke it. That finger swelled up so fast that his wedding ring started choking his finger and prevented the blood from flowing. He had a finger that looked like a purple sausage.
Sadly, stories like this are very common. Within two weeks this month I had to cut off two rings.
The first was a call and I was asked if we cut off rings that were stuck on the finger. There was an urgency in their voice. I told them that we do and they asked if they can come in ASAP. Apparently it had become tighter and really started to hurt. When Amy came in her finger looked like it was turning a bit blue. It turned out that her condition was a partial result of arthritis that had become worse and started to swell. It does not take long to cut off a ring and in 10 minutes it was off. The look of relief on her face makes helping them so satisfying. Fortunately their ring was a simple solitaire and it did not need special considerations to preserve the setting. They will wait until her condition stabilizes and we can then repair and resize her ring if necessary.
A week and a half later I fielded another call to cut off a 10 mm Hawaiian band. They told me they had already gone to see EMS and were told that the ring was too wide for them to remove so they called me. When John arrived it looked like he had just injured his wrist and there seemed to be some swelling to his hand. It looked really tight and I was surprised that he was not experiencing any pain because of it. He may have had pain but it could have been more a result of the broken wrist. He was to have an operation to place a metal piece on the broken bone the following day, which may have resulted in even more swelling so it had to come off before going to the hospital. The wider band took a bit longer than 10 minutes but the mission was accomplished! We wished him a speedy recovery from the upcoming surgery as he left our office.
People have gone to hospitals emergency rooms and had their rings cut off. Unfortunately the staff in the hospital are not jewelers and they will sometimes chip the small diamonds on the ring in the removal which makes it much more difficult to repair and more costly. The hospital staff’s only concern is to get it off not to preserve the ring. I assume that the removal is not free being in an emergency room. We do not charge for the service and we will more than likely be able to repair the ring so it can worn again.
Need help? Do not hesitate call us, you may alleviate all unnecessary pain and suffering.
“Visions of Beauty” is a video blog featuring customer directed custom designs ranging from the sublime to definitely ornate. It could be modern, vintage, classical, free form or anything else one desires. Customers bring to the table, pictures, sketches or ideas of what they want. With a good understanding of what they desire computer renderings are done for them to see if we understand their wishes. If the renderings are not right in their perceptions adjustments are made until they are satisfied. A wax model is then produced from the renderings which then show the exact size, height and width the ring will end up to be. If the wax is accepted then it is used to make the casting from which it is then finished and the diamonds are set. These are videos of the finished product. Each ring is exquisitely crafted to express the personality of the owner in creating their dream ring. Consider making yours today!
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